Solution Coordinator

About Musti Group
Musti makes the life of pets and their owners easier, safer and more fun. We are the leading Nordic pet care company and we operate an omnichannel business model to cater for the needs of pets and their owners across Finland, Sweden, Norway and the Baltics. We offer a wide, curated assortment of pet products. We also provide pet care services such as grooming, training and veterinary services in selected locations.
Musti Group’s net sales were EUR 444 million in 2024. We have over 2,000 employees, 1,9 million customers and 415 stores.
We are now looking for a new talent to join us as
Solution Coordinator for our Core Solutions team in Musti Group IT
Musti Group is on an exciting journey of digital transformation, renewing our e-commerce platform and rolling out new ERP and point-of-sale solutions across the organization. As a Solution Coordinator, you’ll play a pivotal role in driving this change forward - coordinating between teams, and supporting the success of our digital initiatives. You’ll be part of our dynamic Group IT’s Core Solutions team, where collaboration and proactive problem-solving are key. This role is ideal for someone who thrives in fast-paced environments, enjoys working across functions, and is passionate about delivering smart, scalable solutions. If you're organized, solution-oriented, and excited about shaping the future of retail technology, we’d love to hear from you.
As a Solution Coordinator, your key responsibilities include supporting and coordinating IT activities across core business applications—particularly within purchasing, logistics, finance, and store operations—mainly through the Microsoft Dynamics NAV platform. You will ensure that NAV solutions are operational. Rather than focusing solely on technical support, your role emphasizes solution coordination: managing NAV and POS solution -related issues and tasks, and ensuring smooth communication between teams. Success in this role requires strong communication skills, a proactive and structured approach, and keen interest in developing technical skills. If you’re passionate about optimizing systems and enabling business success through smart coordination, we’d love to hear from you.
What you will do
- Help users with system issues
- Support and manage POS installations
- Assist with various IT tasks in the Core Solutions area
- Create & maintain documentation & instructions
- Participate in the business process coordination
Who you are
- You have a customer-centric mindset
- You adapt easily to new situations & are willing to learn new things
- You accept challenges at work and communicate efficiently
- You are an excellent team player
- You are pragmatic and down-to-earth
What we consider as a plus
- Experience in retail & online business in a multinational environment
- Swedish or Finnish skills
- Project coordination skills
Why join our pack?
We offer you diverse and inspiring work in the rapidly growing and evolving business of one of the leading pet retail companies. Core solutions are a vital part of Musti Group’s future success, and our different brands will truly offer you a challenge to develop in your work.
We believe in fostering a culture of continuous improvement and innovation, giving you the freedom and responsibility to do your work. We have flexible working hours and a flexible remote work policy to support you in your work, as well as well-being and other local benefits.
For this position, your main location will be Helsinki. Please note that for this position we cannot offer relocation. We often have dogs in the office; therefore, the work might not be suitable for a person who is allergic to pets.
Next steps
If you have any questions, please contact Head of Core Solutions Taija Dahlström, taija.dahlstrom[at]mustigroup.com
Please submit your CV and application in English by 24.09.2025 at the latest. We will contact all applicants at the latest one week after the application period closes but may start interviews already earlier.
- Department
- Support Functions
- Role
- IT
- Locations
- Helsinki Käpylä
- Remote status
- Hybrid
Helsinki Käpylä
Mitä on Mustifiilis?
Mustifiilis on intohimoa työskennellä eläinten hyvinvoinnin puolesta. Se on toisaalta yhteistä Mustihuumoria ja toisaalta lupaa olla ihan oma itsensä. Tehdä työnsä omannäköisesti ja tehdä omat virheensäkin. Mustifiilis syntyy asenteesta. Jos sinulla on se, tutustuisimme sinuun enemmän kuin mielellämme! Mustissa ja Mirrissä asiakkaat ja työntekijät ovat poikkeuksellisen tukevasti samassa veneessä, koska meillä kaikilla on yhteinen tavoite. Hyvinvoivat ja onnelliset lemmikit.
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