POS Product Owner

About Musti Group
Musti makes the life of pets and their owners easier, safer and more fun. We are the leading Nordic pet care company and we operate an omnichannel business model to cater for the needs of pets and their owners across Finland, Sweden, Norway and the Baltics. We offer a wide, curated assortment of pet products. We also provide pet care services such as grooming, training and veterinary services in selected locations.
Musti Group’s net sales were EUR 444 million in 2024. We have over 2,000 employees, 1,9 million customers and 415 stores.
POS Product Owner
Musti Group is in the midst of a major transformation, with a comprehensive renewal of our digital platform underway, alongside the implementation of a new ERP and POS system. As a POS Product Owner in the Core Solutions team within Group Digital & Business Tech organization, you will be at the heart of this journey; shaping the vision, roadmap, and delivery of our next-generation point-of-sale solution. You’ll work closely with business stakeholders, technology teams, and external partners to ensure that both our POS system and other store solutions support the evolving needs of our stores and customers across all markets.
We are seeking a proactive person with a strong background in retail, product ownership, and preferably agile methodologies. You should bring hands-on experience with POS systems, a solid understanding of retail processes, and the ability to translate business requirements into actionable development tasks. Your communication skills, stakeholder management, and passion for delivering value will be essential to ensure a successful rollout and continuous improvement of our POS platform during this exciting period of change.
What you will do
- Drive the vision, roadmap, and delivery of the new POS system as part of Musti Group’s digital transformation.
- Gather and prioritize business requirements from business stakeholders.
- Collaborate with internal teams and external partners to ensure successful implementation
- Translate business needs into actionable development tasks and user stories.
- Oversee the end-to-end lifecycle of the POS product, from design to continuous improvement.
- Ensure the POS & store solutions support evolving store operations and enhance customer experience.
- Manage payment devices and POS add-ons
- Act as the main point of contact for POS & store solutions -related topics within the organization.
- Monitor performance and gather user feedback
What you possess
- Agile development experience or curiosity in adapting agile methodologies.
- Strong understanding of retail processes.
- Hands-on experience with POS systems.
- Excellent stakeholder engagement and communication skills.
- Ability to manage the full product lifecycle, from ideation and roadmap development to rollout and continuous improvement.
- Ability and willingness to provide hands-on support within the store solution area if required
- Customer-centric mindset with a focus on delivering value and enhancing user experience.
- Adaptability and problem-solving skills to navigate a fast-changing, transformation-driven environment.
- Ability and willingness to travel if required.
What we consider as a plus
- Experience working in international or multi-market environments, and the ability to build strong relationships across different countries and teams.
- Swedish or Finnish skills
Why join our pack?
We offer you diverse and inspiring work in the rapidly growing and evolving business of one of the leading pet retail companies. Core solutions are a vital part of Musti Group’s future success, and our different brands will truly offer you a challenge to develop in your work.
We believe in fostering a culture of continuous improvement and innovation, giving you the freedom and responsibility to do your work. We have flexible working hours and a flexible remote work policy to support you in your work, as well as well-being and other local benefits.
For this position, your main location will be Helsinki. Please note that for this position we cannot offer relocation. We often have dogs in the office; therefore, the work might not be suitable for a person who is allergic to pets.
Next steps
If you have any questions, please contact Head of Core Solutions Taija Dahlström, taija.dahlstrom[at]mustigroup.com
Please submit your CV and application in English by 3.11.2025 at the latest. We will contact all applicants at the latest one week after the application period closes but may start interviews already earlier.
- Department
- Support Functions
- Role
- IT
- Locations
- Helsinki Käpylä
- Remote status
- Hybrid
Helsinki Käpylä
Mitä on Mustifiilis?
Mustifiilis on intohimoa työskennellä eläinten hyvinvoinnin puolesta. Se on toisaalta yhteistä Mustihuumoria ja toisaalta lupaa olla ihan oma itsensä. Tehdä työnsä omannäköisesti ja tehdä omat virheensäkin. Mustifiilis syntyy asenteesta. Jos sinulla on se, tutustuisimme sinuun enemmän kuin mielellämme! Mustissa ja Mirrissä asiakkaat ja työntekijät ovat poikkeuksellisen tukevasti samassa veneessä, koska meillä kaikilla on yhteinen tavoite. Hyvinvoivat ja onnelliset lemmikit.
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